Shipping & Return Policy

RETURN POLICY

Non-Refundable
No refunds or exchanges on digital downloads, shipping costs, one time donations, & monthly recurring partnership donations.

Exchange Policy
You have 30 calendar days to return your physical product from the date you received it.  To be eligible for a exchange, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your exchange after inspecting the item.  If your exchange is approved, we will put a credit on file that you can use any time with no expiration towards Michael Colton Ministries. 
Please do not send your purchase back to the manufacturer.

Shipping Policy
To return a product you should mail it to:

Michael Colton Ministries
Attention: Return
7381 La Tijera Blvd #45857
Los Angeles, CA 90045

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.   If you receive a exchange, the cost of return shipping will be deducted from your exchange.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.

Monthly Recurring Donation Partnership Program
You authorize Michael Colton Ministries to charge your card every month for the monthly recurring donation partnership category amount you have selected.  Your card will be charged on the same day on the following months from when you began the program.  If you desire that your card be charged on a different day each month then the day you started the program please email your request to: onlinegiving@michaelcolton.net  or call our partnership hotline at 1-800-345-5850 (option 1)

Changing Partner Categories - Monthly Recurring Donation Partnership Program
If you would like to change your monthly recurring donation amount or move to a different partner level, email your request to: onlinegiving@michaelcolton.net. or call our partnership hotline at 1-800-345-5850 (option 1)

Cancellation Policy - Monthly Recurring Donation Partnership Program  

Michael Colton Ministries must receive a 30 calendar day written cancellation notice from the card holder via mail or email at: onlinegiving@michaelcolton.net.  We will send you an email to notify you that we have received your cancellation notice and have put the process into effect.  If mailing your cancellation notice, please mail to:

Michael Colton Ministries
Attention: Online Giving
7381 La Tijera Blvd #45857
Los Angeles, CA 90045